FAQ

YOU HAVE SINKHOLE QUESTIONS? L.R.E. GROUND SERVICES HAS ANSWERS!

Frequenty Asked Sinkhole Questions

What is a sinkhole? Sinkholes are a depression in land surface created by the displacement of soil and/or water circulating and causing a solution of limestone.


What are possible symptoms of sinkhole activity? There are many possible symptoms of sinkhole activity. The most common symptoms to look for are:

  • Cracks forming in the walls
  • Obvious low areas on your property
  • Mildew or wet areas around the foundation
  • Leaks in the ceiling and roof
  • Cracks in the flooring (tile, shower-stalls, etc...)
  • Nails popping
  • Windows or doors not opening or shutting properly

What steps are involved in the sinkhole repair process?

  • If you suspect sinkhole activity, call your insurance company
  • The insurance company likely will assign an adjustor
  • The insurance company likely will hire an engineer to conduct testing
  • The engineer will craft a plan for repairs if remediation is needed
  • You likely will be able to entertain bids from sinkhole and cosmetic contractors
  • You likely will be able to hire the sinkhole contractor of your choice
  • The sinkhole contractor should perform the following work:
    • Review engineering report
    • Site survey conducted for sprinklers, wells, power lines, etc.
    • Permits pulled
    • NOC (Notice of Commencement executed)
    • Sinkhole repair work is performed and completed
    • Engineering completion report with a seal is delivered
    • Warranty or guarantee documents are delivered
    • Cosmetic contractor chosen by you or your insurance company performs the work
    • TNOC (Termination of Notice of Commencement) is executed

What repairs can be done for serious foundation and wall settlement? There are several reasons that are attributable to severe settlement. They can include settlement from sinkhole activity, clay problems, buried debris, organics, erosion, or even muck. Severe settlement can be repaired by underpinning the foundation. Underpinning is performed by inserting steel casing down to the limestone, or other bearing strata. The pins that are inserted pass through a steel bracket that is placed up against the foundation. Once the steel casing is set, we can lift the foundation to close cracks and re-level floors. Once the house is re-leveled, then the foundation supported is being transferred to the steel pins.


What type of equipment will be used during the repair process? L.R.E. Ground Services, Inc. specializes in residential and commercial repair. All of our state of the art equipment has been manufactured 'to get into even the tightest areas. All equipment has been made to do the proper repairs without leaving your home or property damaged.


Will my landscaping be damaged during the repair process? The state of the art equipment that L.R.E. Ground Services, Inc. uses is designed to reduce the chances of damaging your lawn. Even extensively landscaped lawns will be treated carefully by our crews. If your lawn does sustain some type of damage in the repair process, it would be part of the restoration/build back part of the process, which is covered by insurance. Should it be necessary to remove bushes or shrubs, L.R.E. Ground Services, Inc. will replant them at the completion of the project.


Is there a guarantee on compaction grouting? Yes. L.R.E. Ground Services, Inc. offers the most comprehensive warranty of its kind in the sinkhole stabilization industry. In the 4,000-plus projects L.R.E. Ground Services, Inc. has completed for residential and commercial property owners since 1989, we have a zero failure rating. That said, L.R.E. Ground Services, Inc.'s 15-year, limited, transferable soil stabilization warranty gives you that peace of mind by providing our customers the assurance that our word is as reliable as our work.


Do I need underpins to fix my sinkhole? If an engineer recommends underpinning as part of the stabilization process, L.R.E. Ground Services, Inc. specializes in that type of work and can provide that service. However, compaction grouting is the only method that fixes a sinkhole because it compacts the soils and plugs the holes the limestone may have. Underpinning helps stabilize the foundation, but does not fix a sinkhole on its own.


I keep getting solicitations from people who say they will help me with my sinkhole issue and/or get me money. Are they legitimate? No. These types of solicitations come from businesses that contribute little to the repair process. A Neutral Evaluator Program exists that is sponsored by the State Office of Insurance Regulation and serves as a mediator should you feel you need a second opinion on the insurance company’s or engineer’s findings.


If I bought a house and a sinkhole was not disclosed, and now it needs to be repaired, do I have any recourse? You may want to consult a lawyer if that is indeed the case.


How do I know if a foundation repair contractor is reputable?

  • Check for a valid license through the local permitting office and SunBiz.org
  • Check to see a company’s business grade through the Better Business Bureau
  • Ask for a Certificate of Insurance
  • Ask for references, and make sure they’re current
  • Did the salesperson sound knowledgeable and explain what is involved in the repair process?
  • Is the contractor a member of FAS3 (Florida Association of Sinkhole Stabilization Specialists)?
    Call (352) 797-1100 or visit FAS3.org to inquire.

How do I check a contractor’s credentials?


If I had a sinkhole and it has been – or is going to be – repaired, can I get sinkhole insurance again? There is no guarantee. It’s important to have the contractor follow the engineer’s original recommendations, that way you can show prove that your sinkhole was repaired. If you are dropped by your insurance company, you will need to present this type of documentation to the new company.


Do I need sinkhole coverage if my house is fixed? Yes. You should have sinkhole coverage at all times because no one can predict what Mother Nature is going to do. Some banks and mortgage companies are requiring homeowners to carry sinkhole coverage.


What does Catastrophic Ground Cover Collapse mean in regards to insurance coverage? In order to qualify for the Catastrophic Cover Collapse sinkhole coverage, which is separate from actual sinkhole insurance coverage, all 4 of the following conditions must be present:

  • An abrupt collapse on the ground cover
  • A visible depression in the ground cover
  • House must be structurally damaged
  • House must be declared uninhabitable by a government official

Are contractors required to have permits? What should I look for? Yes, if the county you live in has a permitting process then reporting is required for sinkhole investigation and repair. The contractor should pull a Notice of Commencement to start the sinkhole repair work and a Termination of Notice of Commencement once the sinkhole repair job has been completed.


Why should I choose L.R.E. to complete the repairs to my home? 

No foundation contractor can match L.R.E.’s credentials or portfolio, which include:

  • Fully licensed and insured.
  • Family owned & operated for 24 years and counting.
  • Strong financial standing – L.R.E. has a 3A2 Dun & Bradstreet Credit Rating.
  • Competitive pricing
  • One of the longest-tenured foundation contractors in L.R.E. Ground Services, Inc., serving the entire state since February of 1989.
  • Successfully completed more residential and commercial projects (4,000-plus) than any other foundation contractor in Florida.
  • Largest foundation contractor in Florida, employing over 130 full-time, fully trained team members.
  • Utilize state-of-the-art equipment and staff’s expertise to carry out each project in a clean, efficient and safe manner.
  • Highly regarded by homeowners, engineers and insurance companies as the cleanest foundation contractor in Florida.
  • One of only a few foundation contractors that have met the criteria necessary to be an approved member of the Florida Association of Sinkhole Stabilization Specialists (FAS3). To date, less than 15% of foundation contractors in Florida have met the criteria for approval in this highly respected organization.
  • One-stop resource for foundation repair, sinkhole stabilization and construction/restoration needs. L.R.E.’s construction/restoration department offers a 5-year limited, transferable warranty. 
  • Earned and maintained an A+ rating with the Better Business Bureau. In addition, no other foundation contractor has been rated longer with the BBB than L.R.E.
  • Hundreds of referrals each year.
  • Approved vendor for insurance companies, engineering firms and general contractors throughout Florida. 

How long has L.R.E. been in business? L.R.E. Ground Services, Inc., a Florida corporation, has been in business since Feb. 7, 1989.


Does L.R.E. have dependable employees? All new employees hired by L.R.E. are trained within the company. L.R.E. does not hire from day labor companies, so all of our employees are well trained to complete the proper repairs to your residence.


Is L.R.E. fully insured and licensed? L.R.E. is a state-certified building contractor registered with various municipalities throughout Florida. L.R.E. is fully insured with coverages including general liability insurance, automobile and property damage insurances and workers compensation. Our license numbers are CBC1250421 and CBC1256398.


Is L.R.E. locally owned and operated? L.R.E. was founded by Raymond D. Woolever and Susan L. Woolever in Brooksville, Florida. Along with a very well seasoned staff, the Woolevers are involved in the day to day operation of the business.


Is there a place I can go to learn more about sinkholes and the repair process? Ask your L.R.E. Ground Services Project Representative, or visit LREGSI.com or LRERestoration.com or FAS3.org. We service Saint Petersburg, Tampa, Orlando, Sarasota, Spring Hill, Hudson, New Port Richey, Daytona Beach, Port Saint Lucie, Largo, Melbourne, Spring Hill, Vero Beach, Fort Pierce, New Port Richey and all of Florida

Looking for a price? Get a no cost, no obligation free estimate.

our service area

We serve the following areas

  • Atlantic Beach
  • Bostwick
  • Brooker
  • Bryceville
  • Callahan
  • Doctors Inlet
  • East Palatka
  • Elkton
  • Fernandina Beach
  • Fleming Island
  • Florahome
  • Glen Saint Mary
  • Graham
  • Green Cove Springs
  • Greenville
  • Hampton
  • Hastings
  • Hilliard
  • Jacksonville
  • Jacksonville Beach
  • Jasper
  • Jennings
  • Keystone Heights
  • Lake Butler
  • Lake City
  • Lawtey
  • Lee
  • Live Oak
  • Lulu
  • Macclenny
  • Madison
  • Mc Alpin
  • Middleburg
  • Monticello
  • Neptune Beach
  • Olustee
  • Orange Park
  • Penney Farms
  • Pinetta
  • Ponte Vedra
  • Ponte Vedra Beach
  • Raiford
  • Saint Augustine
  • Saint Johns
  • Sanderson
  • Starke
  • Wellborn
  • White Springs
  • Worthington Springs
  • Yulee
Our Locations:

L.R.E. Ground Services, Inc.
1115 South Main Street
Brooksville, FL 34601
1-352-397-4705
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